We make it easy to help you choose which customer support option is the best for your business. Do you need more help? Call now to set up an on-site appointment.
Three great plans deliver the solutions you need to do more and do it better in less time.
Our support plans offer you multiple ways to enhance your knowledge about ACT!® and maximize your potential with ACT!. Fast answers to any questions you have from experienced technicians is just a phone call or e-mail away with an ACT! Customer Support Plan. In addition you'll get answers to questions about additional Sage add-on products and services.
Contract Support Plan - flexible access - Buy Now
Priority e-mail support
Annual subscription to Best Connections! Our quarterly small business newsletter
Free admission to our semi-annual technology conferences
1 Free minimum call within 30 days from the date you purchase your upgrade through us
On-Demand Support Plan - the basic plan - Buy Now
Simple support you pay for as you need help.
Experienced technicians wholl provide you with fast friendly solutions
Existing customers receive 1 Free call within 30 days from the date you purchase your upgrade through us
On-Site Services - Buy Now
When you need local help we are committed to superior customer service
Training from Certified technicians wholl help answer all those questions
Set and Installation assistance to help tailor the system to help you do more and do it better in less time Guaranteed!
*Support specialists reserve the right to limit calls to one hour or one incident. Phone support is available for all customers but is not a substitute for training. Your information is kept confidential.
In fairness to our clients calls are screened at no charge to gain as much information as possible regarding your particular problem. Charges will begin when technical support is actually given. Normally calls are returned the same day. JCS reserves the right to refuse service. A 2 hour minimum charge applies to on-sites cancelled less than 24 hours before the onsite is scheduled. Travel time is billed 1 way and both ways over 35 miles. Business hours are Monday Friday 8am-5pm CST. After hour rates are 1.5 times service rates. Payment is required at the time services are performed.